Solutions for a sustainable healthcare sector
The key challenges in healthcare
- An aging patient population: as the population ages, the amount of people in need of medical care increases. But will there be enough resources and healthcare professionals to take care of them?
- Increasingly empowered patients and doctors: digitization has made people more aware of their own health, and results in a growing demand for deeper insights and guidance from healthcare professionals. Physicians are also asking for digital solutions to keep track of their patients’ health and gain new insights.
- The data revolution: thanks to new medical technologies, the amount of data in hospitals is increasing exponentially. To unlock its full potential, however, the data has to be interpreted in meaningful ways.
- Hospital networks: hospitals are no longer islands and need to be able to work together with other hospitals and healthcare institutions to broaden their expertise, improve and further specialize their medical offering, and benefit from economies of scale.
- Doing more with less: Just like many other sectors, the healthcare industry has to find a way to control costs while increasing the quality of care, for example by reducing false positives and providing preventive and proactive treatments. Continuous innovation will be a prerequisite to tackle this challenge.
Ghent's University Hospital can focus on the patient
A hospital is similar to a factory, except that it does not produce an actual product. Its core ‘raw material’ is human beings. Any aspect that can be improved behind the scenes to avoid staff having to waste precious time on administrative tasks is another step towards even better healthcare. It is also good for society as a whole, as a more cost-efficient hospital also means better use of public funds. With around a thousand beds, the city of Ghent’s university hospital (UZ Gent) has a long tradition of using technology to improve the patient care level.
Moving towards sustainable healthcare
Tackling these challenges requires a threefold approach, focusing on:
- The patient journey: how can we put the patient at the center of the healthcare experience using digital and other solutions, and improve outcomes? This is a critical prerequisite for the healthcare industry moving forward, with major advantages for your hospital’s reputation.
- ERP excellence: to optimize processes and reduce costs, a solid base is essential. Having a single platform for your finance, logistics, warehousing, facility, HR and other departments and processes is an absolute must. What’s more, by organizing your back office efficiently, you are paving the way for a smoother workflow and creating the conditions needed to interact with other healthcare institutions as well.
- Data analytics: by unlocking the power of data, hospitals can improve their own processes and compliance, significantly reduce costs and drive even better patient outcomes. One platform, a single source of truth, continuous performance monitoring and data exploitation and predication ensure smooth governmental reporting. What’s more, this approach also provides info on patient value, and prepares your organization for the onset of value-based healthcare.